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Service Commitments

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Business Service Commitments
Domestic Outbound Handling Cut-off time: 120 mins before the departure time (120 mins + for widebody aircraft due to the rebuilding of container)
Transportation change (airwaybill change): 180 mins
Domestic Inbound Handling Delivery: 180 mins (30 mins plus for widebody aircraft )
Fast Delivery : 120 mins (paid service), waiting for no more than 30 mins.     
International Outbound Handling Cut-off time: 240 mins for narraw body aircraft, 360 mins for widebody aircraft
International Inbound Handling Delivery: 240 mins for perishable, emergency & special goods, 360 mins for common goods (customs-control warehouse)(including short-distance transport and slot). Fast delivery: 150 mins (paid service), waiting for no more than 30 mins. 

 

Note: All time for outbound cargo is prior to departure time, and all time for inbound cargo is ATA. The on-time delivery rate is not less than 95%. The above-mentioned widebody aircraft include freighters.

 
Business Service Commitments
Domestic Outbound Handling Cut-off time: 120 mins before the departure time (120 mins + for widebody aircraft due to the rebuilding of container)
Transportation change (airwaybill change): 180 mins
Domestic Inbound Handling Delivery: 180 mins (30 mins plus for widebody aircraft )
Fast Delivery : 120 mins (paid service), waiting for no more than 30 mins.     
International Outbound Handling Cut-off time: 240 mins for narraw body aircraft, 360 mins for widebody aircraft
International Inbound Handling Delivery: 240 mins for perishable, emergency & special goods, 360 mins for common goods (customs-control warehouse)(including short-distance transport and slot). Fast delivery: 150 mins (paid service), waiting for no more than 30 mins. 

 

Note: All time for outbound cargo is prior to departure time, and all time for inbound cargo is ATA. The on-time delivery rate is not less than 95%. The above-mentioned widebody aircraft include freighters.

 
Business Service Commitments
Domestic Outbound Handling Cut-off time: 120 mins before the departure time (120 mins + for widebody aircraft due to the rebuilding of container)
Transportation change (airwaybill change): 180 mins
Domestic Inbound Handling Delivery: 180 mins (30 mins plus for widebody aircraft )
Fast Delivery : 120 mins (paid service), waiting for no more than 30 mins.     
International Outbound Handling Cut-off time: 240 mins for narraw body aircraft, 360 mins for widebody aircraft
International Inbound Handling Delivery: 240 mins for perishable, emergency & special goods, 360 mins for common goods (customs-control warehouse)(including short-distance transport and slot). Fast delivery: 150 mins (paid service), waiting for no more than 30 mins. 

 

Note: All time for outbound cargo is prior to departure time, and all time for inbound cargo is ATA. The on-time delivery rate is not less than 95%. The above-mentioned widebody aircraft include freighters.